Meet our management team!

Browse the employee bios to learn more about the outstanding individuals that lead Team Momentum.

Todd Zittrouer | Chief Executive Officer

Todd Zittrouer is a champion of the Momentum Difference and enabling Momentum’s customers to thrive. Utilizing his sales acumen, leadership style and deep knowledge of IP-enabled communications services, Todd works daily to engage and equip Momentum’s partners and customers. His industry expertise and customer-first style has been the driving force behind partners and operators enhancing their offerings and, as a result, boosting their own competitiveness in the marketplace. Todd has over 20 years of experience in the field of telecommunications and holds a Bachelor of Science degree in business management from State University of West Georgia.


Robert Hagan | Chief Financial Officer

Bob Hagan joined Momentum Telecom as Chief Financial Officer in 2018 and is responsible for the strategic planning, financial, tax and legal functions. Bob’s experience includes CFO and senior financial positions at several high-growth public and private companies in the telecom, corporate aviation and process engineering sectors. Prior to Momentum, Bob gained 16 years of prior experience in the telecom sector including as the CFO with Hudson Fiber Network, seeing it through its successful sale to ExteNet Systems in 2018, and as the CFO and SVP of Finance of KMC Telecom, a large competitive local exchange carrier sold to Centurylink and Telcove. Earlier in his career, Bob was an audit manager at Ernst & Young. Bob has BS degrees in business management and accounting from Fairleigh Dickinson University and is a Certified Public Accountant.


Mark Marquez | Executive Vice President of Technology

Mark Marquez leads all of Momentum’s internal and external platform development, selection and implementation of customer technology and management of core network technology operations. As a highly regarded voice within the hosted VoIP and unified communications industry and an expert of emerging technologies, Mark was an integral part of designing and building Momentum’s highly efficient, redundant and scalable technology infrastructure, and has extensive experience designing managing and implementing complex network and telecommunications infrastructures for small, medium and enterprise companies.


Chuck Piazza | Executive Vice President of Sales & Marketing

Chuck Piazza has more than 20 years of experience in the telecommunications industry, first-hand expertise of building a successful sales organization from the ground up and a proven track record of cultivating sales channels. Before joining Momentum, Chuck gained extensive executive experience including vice president roles at West IP Communications and Smoothstone IP Communications. As Momentum’s Executive Vice President of Sales and Marketing, Chuck oversees the development and execution of strategies for accelerating sales growth in established and emerging markets.


Ande Hornig | Executive Vice President of Network Services

Ande Hornig has more than 20 years of experience in the telecommunications industry including building a successful network business from the ground up. Before joining Momentum, Ande was CEO of Metro Optical Solutions, a New York based network aggregator which was acquired by Momentum in early 2019. As Executive Vice President of Network Services, Ande oversees the development and execution of network solution strategies for Momentum.


Jennifer Jacobs | Executive Vice President of Customer Experience

Jennifer Jacobs started at Momentum in 2002 and has been instrumental to Momentum’s success over the years. She was key to the company’s early success in residential voice and a critical component in managing the transition to a cloud voice company in 2004. Jennifer is responsible for our retail and wholesale customer experience from service delivery through to customer support and account management. Her background in operations, customer service, automation, and scalability are crucial to our success in continuing to build and support Momentum’s business. Jennifer received her Bachelor of Science degree in Consumer/Industrial Marketing from the University of Alabama in Tuscaloosa, AL.


Heather Dromgoole | Executive Vice President of Human Resources

Heather Dromgoole leads Momentum’s human resources initiatives, including recruitment, employee and labor relations, benefits, compensation, and performance management. She previously served in executive HR roles at Alteva, Inc. and Access Group, Inc., a financial services company specializing in student lending. Heather holds a bachelor’s degree in English from Ursinus College and a master’s degree in Human Resource Development from Villanova University, as well as the SHRM-SCP and SPHR designations. She is also Past President of the Greater Valley Forge Human Resources SHRM Chapter and remains involved as a Programs Chair for the Chapter’s annual conference.


Phillip Roland | Senior Vice President of Development

Phillip Roland oversees the operations and development of many of Momentum’s key platforms, including Momentum’s Broadband Explorer (BBX). He works tirelessly with the software development team to design, create and implement new functionality, features and enhancements that can then be used by Momentum’s customers to increase operational efficiencies and deliver higher quality service. Phillip holds a Bachelor of Science degree in Information Systems from Georgia Southern University and an MBA from Kennesaw State University.


Scott Helms | Senior Vice President of Advanced Solutions & CISO

Scott Helms is a recognized thought leader and influencer in the broadband management industry and has established his voice over more than two decades of experience working as an architect for broadband systems (DOCSIS, xDSL, wireless, FTTx, etc.) and designing broadband software. As Momentum’s Senior Vice President of Advanced Solutions & CISO, Scott is spearheading the creation of Momentum’s center for excellence for broadband providers and is helping Momentum to reach new markets.