Written by Beth Hildreth on October 24, 2018

Your guide to understanding UC white-glove service

“White-glove” means marked by special care or attention1 . Companies often throw this term around, but rarely take the time to explain what it means for their company. And with good reason. White glove service can vary from a range of meanings from something slapped on marketing materials to the company’s very heartbeat.

At Momentum Telecom,  we have the industry’s best customer experience and the leading churn rate because at the core of everything we do is a firm white glove approach. We believe this because we’re committed to enabling others to thrive and this design helps us deliver meaningful value through every step of the customer journey.

But when does our white-glove service begin? Our simple answer is: from the very beginning.

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