Written by Beth Hildreth on January 15, 2013
Categories: Blog Posts

This is a guest post by Chloe Mulliner, writer for My VoIP Provider

While December may be the month for making lists and checking them twice, January is the month for dreading the bills and recalculating twice. As the new year commences (carrying with it the holiday bills), you’re most likely looking for ways to cut down on office spending to make up for some of that holiday indulgence.

For starters: take a look at your phone bill. There’s a good chance, that if you don’t have a VoIP service, you are paying too much on your phone bills, and there’s no reason you should be paying extra for such a basic utility while your other bills stack up.

VoIP, or Voice over Internet Protocol, is a technology that allows you to send and receive phone calls over the Internet. Sending phone calls with VoIP is extremely cheap and easy, and many businesses – from small home offices to large enterprises – have seen incredible savings by switching to a VoIP service.

It’s not uncommon for VoIP users to experience savings of up to 80% on their monthly bills. The amount of money your business saves with a VoIP service could be huge, possibly in the hundreds or thousands of dollars annually. Some very large businesses have even seen savings in the hundreds of thousands of dollars. With such great savings, you can completely reorganize your office budget and put that money toward that new computer system you’ve been wanting, or even toward the salary of a new employee if you are able to save enough.

But how exactly can a business VoIP system save your business so much money on your bill? Here are just a few ways that VoIP technology helps business owners save.

Affordable Customization

With a VoIP provider, you’re no longer subject to the expensive costs of adding or eliminating phone lines. With traditional phone companies, you’re required to pay for the technician to manually install or re-route your telephone lines. Because of the high price of this service, many users pay for and continue to maintain additional phone lines that their businesses are not actually using. It’s a wasteful practice that can unnecessarily hike up the cost of a monthly bill.

Meanwhile, VoIP providers provide scalable options, which make it easy for you to add extra phone lines or extensions to your plan down the road. All you have to do is call your service provider, request a new extension, and then plug in your new phone. VoIP providers offer a variety of options to help you create an affordable and practical phone system with extensions that will best serve your business needs.

Metered Extensions

This is an ideal option for those businesses that are hanging on to those additional phone lines or extensions with the hopes of using them in the future. Because you pay a low monthly fee for the each extension and a cheap cost per minute charge, metered extensions are a particularly good choice for companies that welcome seasonal workers or interns that may only require temporary phone usage. Again, these extensions are scalable, so your business can add on or take away extensions based on your business’s needs.

Unlimited Extensions

Just like the metered extensions, VoIP services allow you to add or remove unlimited extensions to your plan. These unlimited extensions are especially convenient because you receive unlimited inbound and outbound calls. These extensions would be ideal for employees who need to make or receive a lot of calls, like employees in sales or customer support.

Virtual Extensions

This feature allows businesses to further cut costs as it provides the option of connecting a business number to an employee’s mobile phone. With this option, you could potentially eliminate the need for the permanent desk phone altogether if you’d prefer the calls to go directly to your mobile device. This feature lets businesses save on office space as employees can work at home or out in the field. It also decreases the likelihood of missed phone calls. Missing important phone calls could result in a loss of income for your business, but with this service you could very likely increase your business revenue due to around-the-clock access to your business number.

Find Me Follow Me

Find Me Follow Me is one of many excellent features available through most VoIP providers. This feature allows you to forward calls from your business phone to another phone, whether that is another landline or a mobile device. You can program the feature to call the other lines either sequentially or simultaneously, with the purpose of always having access to your incoming business phone calls. This makes you and your employees constantly reachable and available to conduct business wherever and whenever.

VoIP providers offer the same reliable service as traditional phone companies, along with additional bonus features and a much cheaper monthly phone bill. Switching to a VoIP provider will save you money each month so you can spend less time worrying about your phone bill and more time focusing on your business.

Case Study

One real life example of a business experiencing tremendous savings with a switch to VoIP is the case of the debt settlement service Ethical Management Solutions. This 20-employee company was originally paying between $8,000 and $9,000 per month with a Verizon PBX system, but when it changed its service over to a VoIP provider, it knocked down its monthly fee to just over $1,000.

These kinds of savings are not unusual, as the healthcare tech company Iatric Systems experienced similar savings when the company decided to set up VoIP service as well. Since making the switch, the healthcare tech company went from spending around $100 per line to now spending only around $20 per line with a VoIP provider. These numbers rack up to around 80% savings each month, which amount to more than $100,000 in yearly savings.

Chloe Mulliner is a recent graduate of James Madison University, where she earned a degree in Media Arts and Design and a minor in Writing Rhetoric and Technical Communication.

Image credit: Flickr