Written by Beth Hildreth on June 3, 2013
Categories: Industry Articles

More than half of IT professionals surveyed from medium and large businesses recently responded that their companies had integrated at least some aspect of unified communications into their operations. Because of the flexibility these tools provide, while at the same time boosting productivity, it’s likely that number will continue to grow, however, few are asking the question about whether these tools are sufficiently secure.

Unified communications are becoming the backbone of business, so it’s more important than ever to make sure they’re secure and protected. The wrong set of eyes gaining access to the information that’s vital to your company can have severe repercussions. Unified communications provide your employees with the tools necessary to collaborate. But they should be able to do so knowing that no one is accessing them who shouldn’t be.

Business owners understanding the importance of protecting internal communications should always be looking for ways in which they can provide more security to their enterprise. Here are some tips to consider in order to secure your unified communications services:

  • Virtual Private Networks (VPNs) provide a virtual corridor through which information is transmitted. These are particularly useful for employees working remotely and connecting to your network.
  • Passwords should be strong and hard to guess. They should also be changed regularly.
  • Updating your software regularly ensures that you have access to the latest patches to cover potential areas of vulnerability in your communication tools or on your network. Updates will also provide bug fixes.
  • Reviewing call logs will help you determine whether your communications network was infiltrated or abused. Data that jumps out at you should prove whether an unauthorized individual entered your systems.
  • Turning off unused features will make sure that no one can gain access to your network through a potentially overlooked avenue.

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