SIMTV, provider of broadband services in 14 cities across Brazil, has renewed its relationship with IBBS in a multi-year contract for data provisioning, diagnostics, and network support services
ATLANTA – December 3, 2013 – IBBS, the leading provider of cloud-based data and voice support services for mid-market broadband and voice providers in North America, the Caribbean, and Latin America, today announced that SIMTV has renewed its relationship with IBBS in a multi-year contract for data provisioning, diagnostics, and network support services.
SIMTV has utilized IBBS’s Broadband Explorer (BBX) data provisioning and diagnostics platform since 2010. The tools in the cloud-based BBX software enable SIM to deliver robust, scalable and highly-available broadband services to their growing high speed data subscriber base in 14 cities across Brazil.
“The diagnostics and network support we receive from IBBS has been critical to achieving the high quality of service our customers expect; and the fact that BBX is available in a Portuguese-language version has been integral to seamless provisioning of our data services,” said Marcelo Dantoni, COO at SIMTV. “We have valued the attention IBBS has shown to our business needs since we originally signed with them, and look forward to a bright future ahead.”
“We are extremely proud to have supported SIMTV with the provisioning and growth of their broadband business over the past three years,” said Tara Kelley, Vice President, Customer Experience at IBBS. “Brazil is a burgeoning market and we foresee even greater potential for our customers to advance in their service areas going forward. As with all our customers, IBBS will work hand-in-hand with SIMTV to ensure their needs are met and they are set up for success.”
SIMTV offers TV and Internet services in 14 cities across Brazil. Learn more here.