All the basic phone functions like caller ID, call forwarding, call hold, call transfer, call waiting, 3-way calling, redial, do not disturb, speed dial and hook flash.
Local emergency operator assistance.
Using a 2 to 6 digit extension, users can call coworkers within their company regardless of location.
Calling Line ID
Offers the capability for the outgoing number to be revealed or blocked by the employee.
Consultation Hold
Lets employees put a caller on hold, call a third party, hang up and resume the conversation with the caller. Users can also execute this from the web call manager or toolbar.
Anonymous Call Rejection
Enables a user to reject calls from anonymous parties.
Call Park
Enables users to hold a call and retrieve it from another station within a group.
Call Pick Up
Enables a defined user to answer any ringing line within their pick-up group.
Find me / Follow me
Allows users to define call treatments – how incoming calls are routed or forwarded for individuals or groups of inbound callers – ensuring that important calls are not missed. Includes Simultaneous and Sequential Ring (listed below). Learn More>>
Simultaneous Ring
Enables users to have incoming calls ring up to ten phone numbers or extensions at the same time, allowing them to handle incoming calls more efficiently.
Sequential Ring
Allows users to have up to five phone numbers ring in a specified sequence, so they never miss a call.
Distinctive Alert/Ringing
Provides a different ringing cadence for calls that meet specific criteria.
Shared Call Appearance
Allows users to configure a second device (such as a soft phone) for making and receiving calls with their account when they are away from their desk.
Line Status Monitoring
Enables a user to monitor the call status (idle, ringing, busy, or on hold) of another user within the company sharing the same line. *Only available with certain phones.
Directed Call Pick-up & Barge-in
A user (with permission) to answer or barge-in on a call directed to another phone in their group.
Remote Office
Lets users place and receive calls from any phone as if they were in the office, avoiding long distance fees and hotel calling surcharges.
Call Logs
Displays records of the user’s most recent incoming, missed, and outgoing calls and allows the user to click-to-dial any number on the logs.
