Businesses of all types, especially call center operations and the customer service industry, are recognizing the value comprehensive call tracking software delivers. Integrating a powerful SaaS call management solution like Momentum Voice Analytics can help staff to identify calling patterns, pinpoint areas for improvement and develop strategies to better manage calls.
Momentum Voice Analytics is a cloud-based solution complete with wallboard display options that provide cumulative call statistics at-a-glance, real-time call activity and historical data. Leveraging the interactive platform, businesses can optimize existing employee and fiscal resources to achieve higher service levels.
Introducing call tracking software that has it all.
Affordable: No new hardware or software required
User Friendly: Easy to deploy with quick technical setup
Accessible: Remote hosted service available from anywhere
Interoperable: Supported by Mac, PC, Linux and mobiles