Compile and Simplify Data to Better Support Your Cable Subscribers
According to recent studies, 60% of internet subscribers reach the web using Cable/DOCSIS. This means the task of providing an exceptional broadband experience is especially critical. Without system-wide visibility and quick access to individual subscriber and service-group information, operators can easily overuse or misuse technical resources that lose customers and often employees. As part of Momentum’s comprehensive management tool, BBX, Momentum has improved its BBX Diagnostics module that includes a wide range of reporting and access to information for helping networks run smoothly and to easily identify faults. BBX provides both individual and network-wide data in a way that is both easy to manage and easy to use.