Written by Beth Hildreth on June 30, 2021

Are your customers happy with communications technology? Are they frustrated with outdated phone systems or working with multiple vendors to meet all their communication needs? Were they promised white glove service, but received less than satisfactory support?

If you think it’s time to review the voice and communications options you’re offering your customers, contact Momentum. Here’s why.

White-Glove Service

The first thing you want in a communications provider is the commitment to help your customers succeed. A provider who sets up their service and then expects them to take it from there isn’t really interested in their success. At Momentum, we’re proud of the white-glove service we offer every step of the way. It starts during the sales process and extends through implementation, training, and ongoing support.

We are the leading UCaaS supplier that offers true white-glove service. The superior customer experience businesses have with Momentum is the result of the high-touch approach we use with clients. We’re one of the only UCaaS providers to send an implementation team to your customers’ offices.  We take the burden off your customers – allowing  them to focus on growing their businesses.

A One-Stop Shop

We’re a leading service provider of cloud communications, collaboration solutions and global network connectivity. You can tell your customers they’ll get just one vendor for all their communication needs.

  • It doesn’t matter where they’re located – our extensive carrier network means they’ll get quality communications anywhere. Momentum has deployed managed network services in more than 60 countries across the globe.
  • Do they have multiple locations? It’s one of our specialties.
  • Do they need a comprehensive cloud solution? We combine cloud voice, collaboration, and connectivity services into a complete package.
  • They’ll get superior managed network options such as SD-WAN to meet increased bandwidth and security needs. 
  • Voice-Enabled Microsoft Teams and Momentum Mobility View for Smartphone and Desktop provides users with a unified communications experience across devices, no matter the user’s location.

Our UCaaS suite was recognized as a top solution for supporting remote work and business communications continuity when we won the 2020 TMCnet Teleworking Solutions Excellence Award. And in 2021, we were awarded the Internet Telephony SD-WAN Product of the Year Award.

A Customer-Focused Sales Process

Your customers’ success starts at the beginning – the sales process we use is different than most. We don’t just send a quote based on the requirements. We go through a unique, detailed discovery process. We determine the right solution, often uncovering things no other service provider asks about.

Why Choose Momentum?

We’ve been serving customers since 2001. We have a 20-year track record of helping our clients and partners succeed. If you want to stay competitive in today’s environment, you’ll want to work with a cloud voice and unified communications provider that is behind you all the way. Call us at 877-251-5554 or send an email today to see how Momentum can help you grow your customer base and make customers sticky for life.