Momentum University is an online knowledge base of training and support content that will equip you with the tools you need to learn about Momentum’s best-in-class cloud services.
For training documentation from legacy providers, please select from these
| Training Resources | User Guide | Quick Reference Guide | Quick Start Guide |
| Account Authorization Codes |  |
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| Anonymous Call Rejection | |
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| Anywhere | |
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| Auto Attendant | |
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| Barge-In | |
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| Call Control | |
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| Call Control Toolbar |  |
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| Call Forward Selective | |
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| Call Forwarding | |
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| Call Waiting Output | |
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| Do Not Disturb | |
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| Find Me | |
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| Hoteling | |
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| Hunt Groups | |
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| Speed Dial | |
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| Star Code List | |
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| Time Schedules for Admins | |
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| Time Schedules for Users | |
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| Voicemail | |
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| Voicemail Greetings Setup | |
| Training Resources | User Guide | Quick Reference Guide | Quick Start Guide | Video |
| Admin Documentation | |
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| User Documentation | |
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| My Cloud Services Portal – Introduction |  |
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| — Portal Access | |
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| — Permissions | |
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| — Quick Access Tools | |
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| — Admin Navigation | |
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| — Non-Admin User Dashboard | |
| Training Resources | Quick Reference Guide | User Guide | Video |
| Call Recording Portal Overview | |
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| Call Recording Supervisor | |
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| Call Recording Administrator | |
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| Call Recording – Speech Analytics | |
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| Call Recording – Evaluate | |
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| Training Resources | User Guide |
| Collaborate | |
| CollaborateNow Plug-In for Outlook | |
Click here to download and install
| Training Resources | Quick Reference Guide | Video |
| Migration | Activation | |
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| Activation | Installation | |
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| Upgrade FAQs | |
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| Connect with Webex Standard | |
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| Connect with Webex Basic | |
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| Connect with Webex Softphone | |
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| SMS 101 | |
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| Settings 101 | |
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| Contact Search 101 | |
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| Smart Devices | |
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| Using Connect with Webex and Unity | |
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| Webex Help Center Resource Links |
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| Webex System Requirements | ||
| Getting Started with the Webex App | ||
| Messaging | ||
| Teams and Spaces | ||
| Contacts | ||
| Calling | ||
| Voicemail | ||
| Meetings | ||
| Personal Insights | ||
| GoLearn User Training (post-activation) |
| Training Resources | User Guide |
| Management Portal | |
| Provisioning Module | |
| Training Resources | User Guide | Quick Reference Guide |
| CRM Connector | |
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| Installation and Integration | |
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| Connector Lite User Guide | |
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| Connector Lite Quick Reference Guide | |
| Training Resources | Quick Start Guide | |
| Virtual Fax | |
| Training Resources | Quick Reference Guide |
| Setup Guide | |
| Training Resources | Quick Reference Guide |
| MS Teams Connector Deployment | |
| MS Teams | |
| MS Teams Calling 101 | |
| MS Teams Settings 101 | |
| Training Resources | Quick Reference Guide |
| Setup Guide | |
| Training Resources | User Guide | Quick Start Guide |
| Cisco IP Phone 6851 | |
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| Cisco IP Phone 7800 Series | |
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| Cisco IP Phone 8800 Series | |
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| Training Resources – VVX x50 IP | User Guide | Quick Reference Guide |
| VVX D230 | |
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| VVX 150 IP Phone | |
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| VVX 250 IP Phone | |
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| VVX 350 IP Phone | |
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| VVX 450 IP Phone | |
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| Training Resources – VVX x00 | Quick Reference Guide | Video |
| VVX 101 & 201 Phone | |
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| VVX 300 Phone | |
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| VVX 400 Phone | |
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| VVX 500/600 Phone | |
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| Training Resources – CCX x00 | User Guide | Quick Reference Guide | Video |
| CCX 400 | |
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| CCX 500 | |
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| Training Resources | User Guide | Quick Start Guide | Video |
| Yealink SIP-T40 Desk Phone | |
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| Yealink SIP-T41 Desk Phone | |
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| Yealink SIP-T42 Desk Phone | |
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| Yealink SIP-T46 Desk Phone | |
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| Yealink SIP-T48 Desk Phone | |
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| Yealink CP920 Conference Phone | |
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| Yealink CP930 Conference Phone | |
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| Yealink CP960 Conference Phone | |
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| Yealink W52 Cordless Phone | |
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| Yealink W56 Cordless Phone | |
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| Yealink W60 Cordless Phone | |
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| Yealink T3 Desk Phone | |
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| Yealink T4 Desk Phone | |
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| Yealink T5 Desk Phone | |
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| Yealink T43 Desk Phone | |
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| Yealink T46 Desk Phone | |
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| Yealink T48 Desk Phone | |
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| Yealink T53 Desk Phone | |
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| Yealink T54 Desk Phone | |
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| Yealink T57 Desk Phone | |
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| Training Resources | Quick Start Guide | User Guide |
| Unity Desktop | |
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| Unity Agent | |
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| Unity Reception | |
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| Unity Supervisor | |
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| Training Resources | User Guide | Quick Reference Guide |
Video |
| Voice Analytics | |
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| Getting Started | |
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| Reporting | |
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| Charting | |
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| New Features | |
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| Basic Navigation 101 | |