Momentum University is an online knowledge base of training and support content that will equip you with the tools you need to learn about Momentum’s best-in-class cloud services.

Training Library & User Guides

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Hosted Voice

Training Resources User Guide Video
New Customer mu-ug
Enterprise mu-ug
Account Authorization Codes icon-qrg
Anonymous Call Rejection icon-qrg
Anywhere icon-qrg
Auto Attendant icon-qrg
Barge-In icon-qrg
Call Control icon-qrg
Call Control Toolbar mu-ug
Call Forward Selective icon-qrg
Call Forwarding icon-qrg
Call Waiting Output icon-qrg
Do Not Disturb icon-qrg
Find Me icon-qrg
Hoteling icon-qrg
Hunt Groups icon-qrg
Receptionist Console icon-qrg
Speed Dial icon-qrg
Star Code List mu-ug
Time Schedules icon-qrg
Voicemail mu-ug icon-qrg

My Cloud Services Portal

Training Resources User Guide Quick Reference Guide Quick Start Guide Video
Admin Documentation mu-ug
User Documentation mu-ug
Introduction to Our New Cloud Services Portal

Polycom Phones

Training Resources Quick Reference Guide Video
VVX 101 & 201 Phone
VVX 300 Phone icon-qrg
VVX 400 Phone icon-qrg
VVX 500/600 Phone icon-qrg

Yealink Phones

Momentum Mobility

Training Resources User Guide Quick Reference Guide Video
for Desktop mu-ug
for Android mu-ug
for iPhone mu-ug
Client System Requirements
User Guide

 

Application Downloads Apple Microsoft
for Smartphone
for Desktop

Hosted Microsoft Skype for Business

Training Resources Quick Reference Guide
Installation and Set-Up
Instant Messaging & Presence
Audio Set-Up and Making Calls
Meetings
Sharing And Collaboration
Video

Hosted Voice-Enabled Microsoft Lync

Training Resources Quick Reference Guide
Lync 2010
Lync 2013

Collaborate

Training Resources User Guide
Collaborate mu-ug
CollaborateNow Plug-In for Outlook mu-ug

 

Plug-In Downloads Download
CollaborateNow Plug-In for Outlook Download Zip

Gist – Voicemail Transcription

Training Resources Quick Reference Guide
Setup Guide

Unity

Training Resources Quick Start Guide User Guide
Unity Desktop mu-ug
Unity Agent mu-ug
Unity Reception mu-ug
Unity Supervisor mu-ug

 

Client Downloads Download
Unity Desktop
Unity Agent
Unity Reception
Unity Supervisor

CRM Connector

Application Download
CRM Connector

 

Training Resources User Guide Quick Reference Guide
CRM Connector
Installation and Integration mu-ug

Fax

Training Resources User Guide
Virtual Fax mu-ug

Contact Center

Training Resources User Guide Video
Contact Center User Guide mu-ug
Momentum Virtual Call Center Overview — Part 1 of 3 icon-qrg 
Momentum Virtual Call Center Overview — Part 2 of 3 icon-qrg 
Momentum Virtual Call Center Overview — Part 3 of 3 icon-qrg 

Voice Analytics

Training Resources User Guide Quick
Reference
Guide
Video
Voice Analytics mu-ug
Getting Started
Getting Started with Akixi icon-qrg
Akixi Realtime Wallboard icon-qrg

Call Recording

Training Resources User Guide
Call Recording mu-ug

Nomorobo

Training Resources Quick Reference Guide
Setup Guide

 

Quick Contact

Quick Contact