Momentum University is an online knowledge base of training and support content that will equip you with the tools you need to learn about Momentum’s best-in-class cloud services.
Training Library & User Guides
Please have Flash enabled in your browser to view our videos.
Click here for Legacy CloudNet Group Documents
Click here for Legacy Alteva Documents
Hosted Voice
| Training Resources | User Guide | Video |
| New Customer |  |
|
| Enterprise | |
|
| Account Authorization Codes |  |
|
| Anonymous Call Rejection | |
|
| Anywhere | |
|
| Auto Attendant | |
|
| Barge-In | |
|
| Call Control | |
|
| Call Control Toolbar | |
|
| Call Forward Selective | |
|
| Call Forwarding | |
|
| Call Waiting Output | |
|
| Do Not Disturb | |
|
| Find Me | |
|
| Hoteling | |
|
| Hunt Groups | |
|
| Receptionist Console | |
|
| Speed Dial | |
|
| Star Code List | |
|
| Time Schedules | |
|
| Voicemail | |
|
My Cloud Services Portal
| Training Resources | User Guide | Quick Reference Guide | Quick Start Guide | Video |
| Admin Documentation | |
 |
|
|
| User Documentation | |
|
|
|
| Introduction to Our New Cloud Services Portal | |
Polycom Phones
| Training Resources | Quick Reference Guide | Video |
| VVX 101 & 201 Phone | |
|
| VVX 300 Phone | |
|
| VVX 400 Phone | |
|
| VVX 500/600 Phone | |
|
Yealink Phones
| Training Resources | User Guide | Quick Start Guide | Video |
| Yealink SIP-T40 Desk Phone | |
|
|
| Yealink SIP-T41 Desk Phone | |
|
|
| Yealink SIP-T42 Desk Phone | |
|
|
| Yealink SIP-T46 Desk Phone | |
|
|
| Yealink SIP-T48 Desk Phone | |
|
|
| Yealink CP920 Conference Phone | |
|
|
| Yealink CP960 Conference Phone | |
|
|
| Yealink W52 Cordless Phone | |
|
|
| Yealink W56 Cordless Phone | |
|
|
| Yealink W60 Cordless Phone | |
|
Momentum Mobility
| Training Resources | User Guide | Quick Reference Guide | Video |
| for Desktop | |
|
|
| for Android | |
 |
|
| for iPhone | |
|
|
| Client System Requirements | |
||
| User Guide | |
| Application Downloads | Apple | Microsoft |
| for Smartphone |  |
 |
| for Desktop | |
 |
Hosted Microsoft Skype for Business
| Training Resources | Quick Reference Guide |
| Installation and Set-Up | |
| Instant Messaging & Presence | |
| Audio Set-Up and Making Calls | |
| Meetings | |
| Sharing And Collaboration | |
| Video | |
Hosted Voice-Enabled Microsoft Lync
| Training Resources | Quick Reference Guide |
| Lync 2010 | |
| Lync 2013 | |
Collaborate
| Training Resources | User Guide |
| Collaborate | |
| CollaborateNow Plug-In for Outlook | |
| Plug-In Downloads | Download |
| CollaborateNow Plug-In for Outlook |  |
Gist – Voicemail Transcription
| Training Resources | Quick Reference Guide |
| Setup Guide | |
Unity
| Training Resources | Quick Start Guide | User Guide |
| Unity Desktop | |
|
| Unity Agent | |
|
| Unity Reception | |
|
| Unity Supervisor | |
|
| Client Downloads | Download |
| Unity Desktop | |
| Unity Agent | |
| Unity Reception | |
| Unity Supervisor | |
CRM Connector
| Application | Download |
| CRM Connector | |
| Training Resources | User Guide | Quick Reference Guide |
| CRM Connector | |
|
| Installation and Integration | |
Fax
| Training Resources | User Guide |
| Virtual Fax | |
Voice Analytics
| Training Resources | User Guide | Quick Reference Guide |
Video |
| Voice Analytics | |
||
| Getting Started | |
||
| Getting Started with Akixi | |
||
| Akixi Realtime Wallboard | |
Call Recording
| Training Resources | User Guide |
| Call Recording | |
Nomorobo
| Training Resources | Quick Reference Guide |
| Setup Guide | |