Momentum University is an online knowledge base of training and support content that will equip you with the tools you need to learn about Momentum’s best-in-class cloud services.
Training Library & User Guides
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For legacy training documentation, click the appropriate legacy provider below.
Cloud Voice
| Training Resources | User Guide | Quick Reference Guide | Quick Start Guide | Video |
| Account Authorization Codes |  |
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| Anonymous Call Rejection | |
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| Anywhere | |
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| Auto Attendant | |
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| Barge-In | |
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| Call Control | |
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| Call Control Toolbar |  |
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| Call Forward Selective | |
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| Call Forwarding | |
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| Call Waiting Output | |
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| Do Not Disturb | |
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| Find Me | |
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| Hoteling | |
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| Hunt Groups | |
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| Speed Dial | |
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| Star Code List | |
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| Time Schedules for Admins | |
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| Time Schedules for Users | |
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| Voicemail | |
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| Voicemail Greetings Setup | |
My Cloud Services Portal
| Training Resources | User Guide | Quick Reference Guide | Quick Start Guide | Video |
| Admin Documentation | |
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| User Documentation | |
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| My Cloud Services Portal – Introduction | |
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| — Portal Access | |
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| — Permissions | |
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| — Quick Access Tools | |
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| — Admin Navigation | |
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| — Non-Admin User Dashboard | |
Archive: Call Recording
| Training Resources | User Guide | Quick Reference Guide |
| Archive User Guide | |
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| Archive Admin Guide | |
Collaborate: Online Web Conferencing
| Training Resources | User Guide |
| Collaborate | |
| CollaborateNow Plug-In for Outlook | |
ContactOne
| Training Resources | User Guide |
| Management Portal | |
| Provisioning Module | |
CRM Connector
| Training Resources | User Guide | Quick Reference Guide |
| CRM Connector | |
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| Installation and Integration | |
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| Connector Lite User Guide | |
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| Connector Lite Quick Reference Guide | |
Fax
| Training Resources | Quick Start Guide | |
| Virtual Fax | |
Gist: Voicemail Transcription
| Training Resources | Quick Reference Guide |
| Setup Guide | |
Hosted Microsoft Skype for Business
| Training Resources | Quick Reference Guide |
| Installation and Set-Up | |
| Instant Messaging & Presence | |
| Audio Set-Up and Making Calls | |
| Meetings | |
| Sharing And Collaboration | |
| Video | |
Hosted Voice-Enabled Microsoft Lync
| Training Resources | Quick Reference Guide |
| Lync 2010 | |
| Lync 2013 | |
Microsoft Teams
| Training Resources | Quick Reference Guide |
| MS Teams Deployment | |
| MS Teams | |
Momentum Mobility
| Training Resources | User Guide | Quick Reference Guide | Quick Start Guide | Video |
| for Desktop | |
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| for Android | |
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| for iPhone | |
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| Client System Requirements | |
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| User Guide | |
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| SMS Texting | |
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| Security Tips | |
Nomorobo
| Training Resources | Quick Reference Guide |
| Setup Guide | |
Phones – Cisco
| Training Resources | User Guide | Quick Start Guide |
| Cisco IP Phone 6851 | |
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| Cisco IP Phone 7800 Series | |
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| Cisco IP Phone 8800 Series | |
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Phones – Poly
| Training Resources – VVX x50 IP | User Guide | Quick Reference Guide |
| VVX 150 IP Phone | |
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| VVX 250 IP Phone | |
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| VVX 350 IP Phone | |
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| VVX 450 IP Phone | |
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| Training Resources – VVX x00 | Quick Reference Guide | Video |
| VVX 101 & 201 Phone | |
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| VVX 300 Phone | |
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| VVX 400 Phone | |
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| VVX 500/600 Phone | |
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Phones – Yealink
| Training Resources | User Guide | Quick Start Guide | Video |
| Yealink SIP-T40 Desk Phone | |
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| Yealink SIP-T41 Desk Phone | |
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| Yealink SIP-T42 Desk Phone | |
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| Yealink SIP-T46 Desk Phone | |
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| Yealink SIP-T48 Desk Phone | |
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| Yealink CP920 Conference Phone | |
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| Yealink CP930 Conference Phone | |
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| Yealink CP960 Conference Phone | |
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| Yealink W52 Cordless Phone | |
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| Yealink W56 Cordless Phone | |
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| Yealink W60 Cordless Phone | |
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Unity
| Training Resources | Quick Start Guide | User Guide |
| Unity Desktop | |
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| Unity Agent | |
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| Unity Reception | |
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| Unity Supervisor | |
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Voice Analytics
| Training Resources | User Guide | Quick Reference Guide |
Video |
| Voice Analytics | |
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| Getting Started | |
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| Reporting | |
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| Charting | |
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| New Features | |
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| Getting Started | |
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| Realtime Wallboard | |