Written by Beth Hildreth on April 18, 2013
Categories: Industry Articles

Unified communications platforms are now being called upon, especially as next-generation portfolio companies throughout every industry search for platforms that will help them seamlessly conduct daily operations. In order to enhance its cloud-based solutions, including voice, video, presence and mobility, Momentum is continually bringing the most up-to-date features to its customers.

Momentum’s enterprise collaboration solution is powered by a geo-redundant network and will be delivered to its customer base via the cloud. Users will pay based on a monthly “per worker” basis, and staff will be separated under different categories to ensure callers are routed to the ideal agent or departments to handle their specific questions or address their issues such as sales, marketing, technical or partner support.

What benefits does this solution bring to end-users? First, scaling services to meet business growth is much easier and quicker with the system. Next, expenses will be reduced since a much higher level of flexibility is made available via the cloud, which in turn allows this capital to be reinvested in other areas of the company that need to be addressed.

With a continually expanding collaboration suite, Momentum is touted as being a reliable VoIP service provider offering a plethora of unified communication services from the cloud. Momentum Messenger assist users in leveraging high definition voice, email and instant messaging through just one log-on.