Written by Beth Hildreth on May 27, 2013
Categories: Industry Articles

Momentum Telecom has come a long way since its inception in 2001, and with the exciting growth and change in the telecommunications industry over the past few years, the future is full of endless possibilities.

Momentum’s Director of Sales and Marketing Sarah Brown believes the enterprise voice industry has grown and changed more than other industries over the past decade.

“Our industry over most has changed dramatically,” she says. “It looks completely different than it did when I started my career in telecom.”

According to Sarah, there are two very exciting shifts in the telecommunications industry: the unified communications and Bring Your Own Device (BYOD) movement and the continuing business transition from legacy phones to voice over Internet protocol (VoIP) phones and other cloud-based communications solutions.

The BYOD movement—or the trend of employees bringing their own computing devices to the workplace and connecting to the corporate server—is something Sarah believes will continue in the future and revolutionize the way business is done. That technology enables workers to be supported no matter what device they choose to use or where they happen to work, something which undoubtedly increases productivity.

Likewise, the surge of VoIP phones, and in particularly voice applications, will continue to experience a large boom. In fact, recent data suggests 84 percent of companies in the United States have adopted VoIP technology as their enterprise voice solution; and with more flexibility in the service and its lessened expense, there’s reason to believe that number will continue to increase. A lot of voice traffic is powered by VoIP technology whether or not businesses happen to be using it themselves, and Sarah expects even more growth in the near future.

Momentum continues to innovate with the goal of empowering businesses at the heart of every product developed.

“We’re growing, developing more and more apps, putting together more and more solutions for businesses,” she said. “We have a couple different verticals that are resonating well. One is healthcare. There’s public schools and libraries, too. If they can qualify for the E-rate program, there’s a ton of incentive there. We want to be a one-stop shop for enterprise voice services and enterprise communications.”