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Momentum Telecom

How Momentum Works

June 18, 2020
Blog Posts, Call Centers, Collaboration, Customer Service, How Momentum Works

How Momentum Works #3: Exceeding Expectations for Remote Support

In the third and final installment in this blog series, we focus on Momentum Telecom’s support team. Read on to discover how Momentum stood up a fully remote support team at a moment’s notice without sacrificing top-notch customer service and … Continued

May 8, 2020
Blog Posts, Business Continuity, Collaboration, How Momentum Works, UCaaS, Unified Communications

How Momentum Works #2: Off the Road, but Still on a Roll

Momentum Telecom’s core mission is to empower human connections and enable others to thrive. In the second post in this series, we look at how the shift to working remotely has changed how we approach the partner and customer relationships … Continued

April 28, 2020
Blog Posts, Business Continuity, Collaboration, How Momentum Works, UCaaS

How Momentum Works #1: The Payoff of Less Time, More Focus While Working from Home

In mid-March 2020, Momentum Telecom transitioned employees to working from home due to the coronavirus pandemic. Over the next several weeks, we’ll introduce you to people from across the different Momentum teams, give you a glimpse into how they set … Continued

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