2020 has been quite the year, to say the least. We’ve all experienced uncertainty and frustration as daily life has gone largely digital (at least temporarily). But it’s also been a year of resiliency and change, especially in our professional lives. As the new year approaches, these … Continued
And what you need to know about how they support their position Many enterprises are facing a key decision: keep their aging, antiquated on-premise solution or embrace the future and move to a hosted solution. There is a lot of … Continued
And what you need to know about how they support their position Many enterprises are facing a key decision: keep their aging, antiquated on-premise solution or embrace the future and move to a hosted solution There is a lot of … Continued
The Lessons Learned from a Sunset Industry I worked in the two-way radio business for many years, but I have since devoted the last decade to cloud-based business communications (VoIP, Unified Communications, Call Centers, etc.). Even though two-way radios have been … Continued
The 21st century has been in full swing for a while, but, unfortunately, a lot of phone systems are stuck in the dark ages. While some people might think this is no big deal, it could be hurting your business … Continued
A Single Platform for All Your Fiber Management Activities ATLANTA, GA- Momentum Telecom is proud to announce a new way to proactively monitor, manage, and troubleshoot fiber networks, all from a single platform. Introducing BBX Fiber, Momentum’s Broadband Explorer (BBX) … Continued
For those who began their careers in a corporate environment where land line-based desk telephones, hand-delivered interoffice memos, and Rolodexes were ubiquitous, the cloud-based wireless mobile archetype may resemble science fiction. While experts in some fields warn of digital technology leading to … Continued
It’s no secret that contact centers can benefit from the latest cloud-based solutions. Thanks to its scalability, these solutions are ideal for facilities that experience seasonal spikes in call volume. In addition to lower overall costs and versatility with both … Continued
Many companies are transitioning to cloud technology to enable business efficiency and improve communications. From improving customer service to enabling mobility, the cloud advantage for businesses is clear. Customer Service – Hosted in the Cloud The cloud has proven valuable … Continued
Contact centers are a long-time staple for many businesses, but the costs and complexity of managing these centers’ legacy systems are draining businesses’ time and resources. Now, the cloud is offering renewed hope. Businesses are moving contact centers to the … Continued