Graham-and-Co

Customer Profile

Together, Graham & Company and its sister company Graham Commercial Properties (GCP) provide real estate solutions to customers through sales, leasing, development, appraisals, consulting and property management of more than 11 million square feet of office, industrial, medical and retail space throughout the Southeast.

Challenges

Graham & Company had been utilizing disparate and outdated analog phone systems in offices across multiple cities and states that were managed by different providers. In terms of efficiency, both internally and externally with clientele, this system was ultimately proving prohibitive both in functionality and with features

Solution

Graham & Company began searching for options to t the needs of their growing company. They considered modern on-premise phone solutions, but ultimately found those to be more cumbersome in terms of truly unifying the enterprise. Therefore, they sought an effective and proven VoIP provider as the clear solution, and they chose Momentum Telecom.

Results

After switching to Momentum, Graham & Company noticed an immediate difference. Compared to their previous outdated, on-premise phone systems, Momentum’s cloud-based VoIP solution enabled their agents and staff to increase efficiency with modern features such as smartphone integration, unified messaging and an internal 3-digit extension dialing across office locations. Additionally, from an IT standpoint, having a single interface for managing their system and a single source for support has been a wonderfully beneficial outcome for the organization.

 

“The solutions provided by Momentum Telecom have dramatically improved our organization’s ef ciency and have profoundly facilitated our company’s growth. Since day one, we’ve been impressed with Momentum and their services. We are proud to call them a true technology partner.”

—Jebb Long, Chief Technical Officer, Graham & Company

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