Written by Beth Hildreth on July 20, 2018

Momentum Telecom recently partnered with United Technology Group (UTG) to help WellStreet Urgent Care improve their business analytics and resolve communication challenges with Momentum Hosted Voice Cloud technology. In addition to eliminating their reliability challenges, the solution provided simplified support, broad analysis to report hold time, call abandon rates while also reducing cost and eliminating single point of failure.

Like many growing mid-market organizations, WellStreet Urgent Care was focused on implementing technology that would help them meet their demanding business objectives. But as telecommunication and customer satisfaction became bigger challenges…

For more information on this solution, visit Momentum’s Business Voice page!