Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Approximately 270 million people use Microsoft Teams every month, making it the dominant platform for business communication and collaboration. Yet, it’s not ready to become your sole telecom platform on its own. You’ll need to expand its capabilities by integrating a PSTN carrier to enable true business calling. Microsoft presently has three options for PSTN […]
Microsoft Teams has quickly become the go-to platform for business collaboration and communication. But on its own, it lacks one critical feature to make it a real UCaaS solution – PSTN capabilities. Teams can only handle internal calling fresh out of the box. You need to tie in a PSTN carrier to make external calls, […]