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Monthly Archives: March 2015

March 30, 2015
Business Continuity, Cloud, Disaster Recovery

Business Continuity Plans Made Easy

Companies of all sizes need a plan for unexpected events that may disrupt operations. No matter the cause of an outage, there must be a plan to keep the business’s doors open and its systems operational. A business continuity plan is … Continued

March 23, 2015
Collaboration, Partners

5 Steps to Creating Long-Term Success in Business Partnerships

In an extremely competitive marketplace, modern businesses are learning to compete with–not against–one another by forging strategic business partnerships. When a partnership works well, it can be just what a business needs to catalyze its increased growth. The benefits of … Continued

March 13, 2015
Momentum Telecom Archives, Press Room

Momentum Telecom Recognized as Premium Supplier

Telarus Inc. recognizes Momentum Telecom as a Premium Supplier of VoIP Business Phone Services Birmingham, AL.  – March 16, 2015 – Momentum Telecom, a leading provider of VoIP, broadband services, and unified communications, announced today that it has been recognized … Continued

March 13, 2015
Call Centers, Customer Service, Workforce Management

4 Characteristics of Effective Workforce Management Solutions

Contact center managers need to optimize the talents and skills of their agents by matching the right agent to the right job at the right time. More importantly, they must ensure the retention of their best agents by empowering them … Continued

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