The future of Unified Communications (UC) rests on a variety of factors. Increased mobility among workers and globalization are enabling businesses to collaborate across borders. Cloud computing and VoIP solutions are allowing all business stakeholders and components to stay connected … Continued
Providing great customer service is vital in business. Customer service generates customer loyalty and encourages word of mouth referrals that lead to increased business growth. The same holds true for channel partners–outstanding customer service is essential. Channel partners seeking to ensure their customers … Continued
In today’s competitive business market, it’s a rare technology salesperson or telecom agent who can thrive solely off his or her established customer network. Most are constantly prospecting for new leads, and sometimes they end up directly competing with their … Continued
Adopting unified communications provides the to communicate and collaborate seamlessly with all business stakeholders enables efficiency and productivity improvements for businesses. Additionally, this plan features interoperability between internal and external business partners eliminates barriers to true collaboration. As business owners … Continued
The digital age has had a pronounced impact on the way businesses operate. For decades, companies were reliant on a narrow and fixed range of resources to maintain competitive advantages, including functionality, pricing, and visual appeal. Today, those traditional approaches … Continued
The cloud is the future of computing, and businesses of all sizes have been making smart, aggressive investments in its flexible, cost-effective infrastructure. Despite this, some channel partners are having a hard time generating profits from cloud offerings. The answer … Continued